Turn off your pop-up blocker. Our integration partner, Fivetran, requires that we redirect you to their website. Some pop-up blockers prevent this, so make sure to turn yours off if you have one.
Make sure to click “Save & Test” after authenticating with each data source. This will run the applicable tests to ensure we have proper access. If successful, we’ll re-direct you back to Tydo!
We capture your transaction level data from Shopify and use this to calculate Orders and Revenue (and AOV). We capture your spend and conversion data from Facebook and Google and use this to calculate your Blended ROAS and CAC
We will use your data to generate your automated Report Card that gets sent to your email and anyone else on your team that you allow :)
For our Report Cards product, we currently connect to your Shopify store, Facebook Ads and Google Ads. We’re working on adding more integrations. If you have access to Tydo’s full dashboard, you can also connect to Snapchat, Klavyio, and ReCharge! Google Analytics, Amazon and Postscript are coming soon.
We understand that your data is sensitive and we strive to protect that. By connecting your store and ad channels, you are providing consent for us to use your data and share it with our partner network, which you can read about in detail in our Privacy Notice and Customer Terms here.
Fivetran is an ETL. Put simply, they move data from one source to another. In our case, they move data from Shopify/Facebook/Google to Tydo’s database so we can calculate your metrics
No. The Fivetran app is required for us to sync your data. Please keep it in your app store to keep your Tydo reports running :)
Yes. Fivetran has over 1,000 customers that include Everlane, Lime and Square. You can learn more about Fivetran here: https://fivetran.com/blog/series-c-funding
You likely have your pop-up blocker on, turn it off and try again!
1. Click Connect
2. Enter your shopify domain. (Note: please do not include .myshopify)
3. Click “Authorize Connection”
You will be redirected to Shopify
4. You will be asked to install Fivetran
Scroll down to “Install unlisted app”
You will be redirected back to Fivetran
5. Click “Save & Test” on the bottom
We use Fivetran to get your data from Shopify. Fivetran uses an app to simplify the on-boarding process. This allows us to have no API keys or configuration needed on your end!
Try removing the .myshopify
Click “Save & Test” on the bottom of the screen.
In order to authenticate Shopify through Fivetran, you need to have Admin access to your store. Either ask an admin to give you Admin access or invite your colleague to finish the on-boarding.
You need to sign in with the Facebook account that has access to your brand’s Business Manager.
In order to authenticate Facebook and Google through Fivetran, you need to have Admin access to your store. Either ask an admin to give you Admin access or invite your colleague to finish the on-boarding.
Click “Sync Specific Accounts” and be sure to select the correct account(s)
In short, Google’s API requires ad management permissions for us to pull analytics. It’s important to note that we do NOT manage your ads - we have Read Only access.
Log-in to your AdWords account. (here)
Click Sign in on the top right
Select the Google account that is attached to your AdWord Client account
Navigate to the top right corner, you’re looking for the 10 digit number next to your profile picture and email should look like 123-456-7890
Fivetran requires a client account for us to properly authenticate the account. If you do not have one, you can ask a colleague to connect AdWords instead. Alternatively, you can create an Client Account here.
In order to authenticate Google through Fivetran, you need to have a Manager/Client account to connect. Here you can find the steps to update your account if that's not your current account type. Either ask an Admin to give you Admin access or invite your colleague to finish the on-boarding to make these changes.
If you are an agency or oversee performance across multiple brands, we can definitely provide you with access to Report Cards for multiple stores. We just need you to provide a bit more information here.
We do NOT manage ads, nor do we have the ability to manage your ads. Our integration with Fivetran is read only, thus we cannot make changes to any of your data or within any of your ad platforms.
At Tydo, we believe no one should be constrained by a lack of time or technical expertise from achieving their highest potential. Our hope is that Tydo Report Cards equip brands with easy-to-use data that provides a baseline understanding of their business daily, weekly and monthly. Ultimately, our full dashboard, a paid product, will enable even deeper insight and action-based intel so that your brand can achieve greatness.
Yep! See the image below.
You should receive your first report approximately 1 day after connecting your store. If you don’t receive within 48 hours of connecting, please contact us at support@tydo.com.
Revenue, Orders, AOV, Spend, Blended CAC and Blended ROAS.
Yes, however, after signing up you can update your settings and decide which reports you would like to recieve.
Revenue: Net sales as recorded by Shopify.
Orders: Number of orders as recorded by Shopify.
AOV: Revenue divided by orders.
Spend: Total ad spend from ad accounts connected to Tydo. If your ad channel is not connected, that spend is not included.
Blended CAC: Total ad spend from connected ad accounts divided by the number of new customer orders.
Blended ROAS: Revenue divided by total ad spend from connected ad accounts.
Tydo is an automated performance analysis company that provides reliable data analytics to digitally native direct-to-consumer companies with minimum effort required from the user and no code necessary. Report Cards is a free product that provides automated snapshots of your performance delivered to your inbox daily, weekly, and monthly. Our full dashboard provides even more insight into your business, equipped with niche-specific features, and provides automated calculations built to best practice standards of e-commerce analytics.
Sharma Brands is the company founded by Nik Sharma. They operate, advise and invest in a variety of your favorite direct-to-consumer brands such as JUDY, Hydrant, Super Coffee, Lemon Perfect, Brightland, Haus, Lalo, Caraway and more.
Nik Sharma, the founder of Sharma Brands, is an investor and advisor to Tydo. He was disappointed that he couldn’t find a free solution that gave him automated reports on the most important metrics for the brands that he operates, so we made it for him. He helped formulate which metrics brands would want to see and when! Welcome to Report Cards :)
Direct-to-Consumer brands whose primary sales channel is online and directly to customers. Some of the brands that use Tydo currently are: Disco, Maev, Not Pot, JUDY, Italic and many more!
